The Student Pass is a subscription service, and is automatically renewed after 30 days. The subscription is non-binding and can be cancelled at any point via your personal dashboard.
You will find information about your Student Pass subscription (eg. expiry date, remaining days, etc.) on your Dashboard under the
Student Pass section.
Please note that the
Student Pass tab will only appear on your dashboard if you are actively subscribed to the Student Pass, and this will only happen when at least one tutor accepts your lesson request.
It is your responsibility to cancel the Student Pass subscription if you do not wish for it to continue.
To cancel your Student Pass subscription simply click on the “
Cancel” button. You will not be debited again after you send a cancellation instruction, and will enjoy full access to the website until the end of the 30-day period that you have already paid for.
If your Student Pass
is still active, but you have cancelled the subscription and wish to reactive it, you need to click on
Reactivate.
If your Student Pass is no longer active — the
subscription has expired or been cancelled — and you want to reactivate it, you simply need to
contact a new tutor.