When you have
chosen a tutor and
composed your lesson request, you will need to subscribe to the Superprof Student Pass.
What exactly is the Student Pass?
- It is the key to full access to the Superprof platform
- It allows you to contact any of the tutors registered on Superprof, in South Africa and around the world
- It gives you access to lessons in thousands of different subjects
- It covers website administration and support services.
Discover all the benefits in
this article!
The Student Pass fee represents our service fee for connecting students with tutors. Your fee helps us to continue to improve the Superprof experience, to provide hands-on support, and to maintain and enhance the functionalities of the website.
You can pay for the Student Pass using a debit card or credit card.
The Student Pass allows you to contact as many tutors as you wish during the period of your subscription. The Student Pass is
automatically renewed after 30 days. It is non-binding, which means that
you can cancel your subscription at any point via your personal dashboard. When you request a cancellation, you will not be debited again, and will enjoy full access to the website until the end of the 30-day period that you have already paid for.
Your Student Pass subscription will begin when at least one tutor accepts your lesson request. This is when the first payment will be taken from your credit or debit card. It is your responsibility to cancel the Student Pass subscription if you do not wish for it to continue.
The Student Pass fee is not connected with an individual tutor's rates. For lessons you receive from a tutor, you must pay the
lesson fee shown on the tutor’s advert. Most tutors offer one
free introductory lesson.
Payments for lessons are negotiated directly with your tutor, and can be made using whichever payment mechanism you and your tutor agree on: cash, PayPal, bank transfer etc.
Superprof is not involved in lesson fee transactions, and we do not take commission on these payments.
Please note: The South African Reserve Bank (SARB) requires that payments made to companies outside of South Africa’s Common Monetary Area be reported to them. It is mandatory for your identity number to be collected when you request an international payment, so that the information can be provided to SARB. Since Superprof's head office is in France, this information must be provided when you make a payment to us.