1st lesson free
Edward E's email address and phone number have been validated.
Edward E
- Rate R405
- Response 6h
-
Students1
Number of students Edward E has accompanied since joining Superprof
Number of students Edward E has accompanied since joining Superprof
R405/h
Contact
1st lesson free
- Software
Intro & Advanced training ServiceNow for End Users and Experts (Helpdesk or Incident, Problem & Change) or New Users needing "ITIL" roles for CMDB or SAM/HAM admins. I am a 12 year veteran with Servic
- Software
Lesson location
About Edward E
30-year IT Manager. Former ServiceNow VP at Citi Bank. The largest self-hosted ServiceNow system worldwide with 40,000 users.
The last 8 years I was working on ServiceNow ITIL and ITAM modules. I have experience with both legacy instances as well as new ServiceNow features.
I am located in Central US timezone and I speak fluent English as a native US-born speaker.
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About the lesson
- Primary
- Secondary
- Matric/GCSE
- +12
levels :
Primary
Secondary
Matric/GCSE
AS Level
A Level
BTech
Adult education
Masters
Doctorate
MBA
Beginner
Intermediate
Advanced
Professional
Kids
- English
Languages in which the lesson is available :
English
Show you all the tips, tricks and features of ServiceNow using live hands on sessions in an actual PDI ServiceNow Instance online with data. Great for new or Experienced users who need exposure to new SNOW modules or who are looking for new roles & experience/training for that next job!
US based and Native English speaker.
I customize all lessons for your role and needs. We will review modules in SNOW and how to access.
We will cover menus, steps and how to access screens and data.
I will lead you thru the several ways to view data, import or export results.
We will cover table layouts and organization of files.
My approach is unique as it is all "hands on" and not slides, or screenshots! Are you a visual learner? Great you can watch and take notes! Are you more tactile? Ok, you can also do as I do and follow along with your own sessions for use 'offline' outside of our sessions.
We will only do as many sessions as you like, no fixed lesson plans nor extra work, just a custom learning session(s) for you!
These are great for new hires learning a ServiceNow job or for Senior professionals working on new roles or skills. Even those already working but need assistance.
As an experienced admin I can show many ways to accomplish tasks in your work.
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Reviews
All the reviews collected from students are verified by our team. They are therefore reliable and correspond to a real experience with Edward E.
1 review
Perfect! I haven't take class with him, but by his methodolgy of vetting me, I know he knows his stuff. And, I have been in the IT industry for 30 years. The hurdle we are facing he is 15 hours behind me.
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Rates
Rate
- R405
Package rates
- 5h: R2024
- 10h: R4047
free lesson
The free first lesson with Edward E allows you to get to know the tutor and discuss your needs and expectations.
- 30min
online
- R32/h
Details
No free classes
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