Customers service in Hospitality and in retail industry. Certificate 1, 2 and 3 in Commercial cookery. Trainer and Assessor in Certificate IV, Restaurantt Manager , 20 years of customer service.Experi

Eppin, our Assistant Restaurant Manager at Sofitel Hotel Adelaide, played a pivotal role in providing exceptional 5-star service to our guests. Her commitment to training the team, including myself, in the nuances of customer service within the sophisticated fine dining setting was invaluable. Learning from her expertise was a privilege, and the insights gained have significantly enhanced my ability to elevate my performance and better meet our customers' needs.

Eppin was a fantastic manager during my time with her in retail. Being someone whom didn’t have any skills in retail before, I initially felt scared and lacked confidence in the area. Eppin ‘took me under her wing’ and trained me so that I could work independently with a structured process that enhanced my work ethic. I found Eppin was excellent in identifying areas of weaknesses in my work and her caring, passionate and patient approach to teaching allowed me to flourish in no time. I am forever grateful for her wisdom that she shared with me and being able to work alongside her.

I have known Eppin for many years and have worked with her advocating, supporting and mentoring Thai women having difficulties with work issues and/or relationship problems.
Eppin is personable, professional and dedicated. Always trying to bring the best out of people she interacts with.Knowledgable about hospitality, cheffing, retail, restaurant management, human resource management. She always gives 100% to the task at hand.

It is with great enthusiasm that I recommend Eppin as a teacher for students seeking to excel in hospitality, especially in the area of Thai cuisine. Having had the privilege of studying alongside Eppin, I can confidently say that she possesses both the expertise and the personal qualities that make her an exceptional educator.

Eppin’s deep knowledge of hospitality is matched by her genuine passion for the industry. Her training has equipped her with a strong foundation in all aspects of hospitality, and she has a particular talent for creating memorable dining experiences. What sets Eppin apart is her dedication to sharing this knowledge with others. She has a natural ability to explain complex concepts in a way that is both clear and engaging, making her an ideal mentor for students at any level.

Trustworthiness is one of Eppin’s core strengths. Students can rely on her to provide honest feedback and to support them every step of the way in their learning journey. She is patient, approachable, and always willing to go the extra mile to ensure her students succeed. Eppin understands that learning is a personal process, and she is committed to fostering a positive and encouraging environment where every student can thrive.

Eppin’s passion for Thai cuisine is particularly inspiring. She not only has a deep appreciation for the cultural significance of the cuisine but also a keen eye for detail in its preparation. Her enthusiasm is contagious, and students will undoubtedly find themselves motivated to explore and master this rich culinary tradition under her guidance.

In conclusion, Eppin is a highly skilled, trustworthy, and passionate educator who will undoubtedly inspire confidence in her students. I wholeheartedly recommend her as a teacher for those looking to gain expertise in hospitality and Thai cuisine.

I have known Eppin Inthalasoot for approximately 10 years, originally in her capacity as Manager of a men’s fashion outlet in the Adelaide CBD and later when she became a Manager in the hospitality industry. I myself have worked in managerial roles in both the public and private sectors and have led training and development functions etc ., hence I have some feel for roles involving such responsibilities.

As a client of Eppin in both fashion and hospitality, I have never failed to be impressed with Eppin’s pleasant demeanour, dedication, keenness and hard work. I also have had the chance to observe her leadership skills and team building abilities. Particularly in hospitality, which is close to her heart as a talented cook, I can attest that her enthusiasm is both spontaneous and infectious and that she has a natural affinity for working with both individuals and teams, as well as being committed to serving clients to the utmost, paying particular attention to meeting client’s needs. As a manager in this sector she is responsible for bringing her teams up to the required level of performance in order to meet organisation’s expectations. I have no doubt that she does this well. Eppin has an outgoing personality and exhibits a desire to undertake constant self-improvement as well as the desire to pass these skills and knowledge on to staff with whom she works - being a “natural” for roles involving training and development of staff.

Eppin, my Restaurant Manager at the luxurious Sofitel Hotel, was instrumental in delivering the impeccable 5-star service that we prided ourselves on providing to our esteemed guests and customers. As my mentor, she dedicated herself to training all the staff, myself included, in the art of customer service in the elegant fine dining room. Her demonstrations of the seamless sequence of service to meet each guest's needs were not only enjoyable, but also incredibly valuable lessons that I had the privilege of learning from her.