Roger - English oral expression tutor - San Juan City
1st lesson free
Roger - English oral expression tutor - San Juan City

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Roger

  • Rate R39
  • Response 1h
Roger - English oral expression tutor - San Juan City
  • 5 (2 reviews)

R39/h

1st lesson free

Contact

1st lesson free

1st lesson free

  • English Oral Expression
  • English Reading Comprehension
  • English Listening Comprehension
  • English Writing

BPO professional with 10 years of US, UK, Canadian and Australian experience teaches customer service and call center communication online

  • English Oral Expression
  • English Reading Comprehension
  • English Listening Comprehension
  • English Writing

Lesson location

Recommended

Roger is a respected tutor in our community. He is highly recommended for his commitment and the quality of his lessons. A trusted partner on your learning journey.

About Roger

Hi, I’m Roger, a customer service and sales professional from Ligao City, Albay, with 10 years of experience in the call center industry. I’ve worked with US, UK, Canadian, and Australian customers across banking and fraud, fintech, utilities, telecom, healthcare billing, and travel, handling thousands of calls, chats, and emails.

My recent work includes B2B cold calling, where I made 800 to 1,000 calls per shift and averaged 5 to 8 qualified transfers a day, as well as appointment setting and inbound sales. I’ve also worked as a subject matter expert and mentor, coaching new agents on process and performance. I’ve worked from home for six years, so I understand what it takes to succeed in remote roles.

I became a tutor because I enjoy helping people feel confident on the phone and in interviews. I’m patient, honest, and practical, and I’ll always give you clear feedback you can use right away.

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About the lesson

  • Primary
  • Secondary
  • Matric/GCSE
  • +17
  • levels :

    Primary

    Secondary

    Matric/GCSE

    BTech

    Adult education

    Undergraduate

    Masters

    Doctorate

    Other

    MBA

    A1

    A2

    B1

    B2

    C1

    C2

    Beginner

    Intermediate

    Advanced

    Kids

  • English

Languages in which the lesson is available :

English

Hi, I’m Roger, a call center professional with 10 years of experience handling customers from the US, UK, Canada, and Australia across customer service, sales, and cold calling. I’ve also coached new agents as a subject matter expert and mentor, so I know what trainers and recruiters look for.

My approach: I teach through real practice, not lectures. We use mock calls, role plays, and honest feedback so you learn to sound natural, listen well, and stay calm with difficult customers.

A typical lesson (60 minutes):

Quick warm-up and a review of your goals
A short skill focus, such as handling complaints, objections, or interview answers
A live mock call or mock interview
Specific feedback on your tone, pacing, and wording
A small practice task to do before our next session

What sets me apart: I’ve worked in support, sales, fraud and disputes, and billing, so I can prepare you for different accounts, not just one type.

Who it’s for: fresh graduates, career shifters, and new or current agents preparing for interviews, assessments, or a better role. All levels are welcome. I don’t promise a job, but I’ll help you prepare with confidence.

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Rates

Rate

  • R39

Package rates

  • 5h: R195
  • 10h: R390

free lesson

The free first lesson with Roger allows you to get to know the tutor and discuss your needs and expectations.

  • 1h

online

  • R39/h

Details

My rate is ₱150 per 60-minute online lesson, held on Zoom or Google Meet. The first 15-minute chat is free so we can talk about your goals. I include my practice materials at no extra cost: mock call scripts, sample interview questions, and feedback notes after each session. There are no classroom or travel fees. Package rates are available: 5 lessons for ₱700 and 10 lessons for ₱1,350. Lessons can be rescheduled with at least 12 hours’ notice.

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