Tutor: offering classes in Lean Management, Business Analysis and Quality Management 1

Lwando's CV

Name of Company : South African Bureau of Standard
Position : Trainee Metallurgical/Quality Engineer
Period : January 1999 to July 2001
Duties : The primary responsibility for this position was to audit and create test scripts, application/report testing Stimulate and co-ordinate the ISO 9000 activities of all sections to ensure that all areas of the plant comply with standard. Thorough knowledge of auditing processes .Communicate analytical goals, strategies and performance. Responsible for various non-destructive testing technique and also quality control aspect of fabrication technology.

Name of Company : Ford Motor Company of South Africa
Position : Process Quality Engineer /Certified Six Sigma Black Belt
Period : August 2001 to March 2005
Duties : The Black Belt provides expert advice to process improvement teams regarding team dynamics, change management, process re-design strategies, performance improvement tool sets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and flow, pull and data analysis. Coordinate overall alignment by establishing the strategic focus of the Six Sigma program within the context of the organization’s culture and vision. Extensive knowledge of business processes and application functionality to enable the resolution of complex problems. Tracking realization of business benefits from process related initiatives.

Name of Company : Faurecia South Africa
Position : Quality Systems Efficiency/Lean Specialist
Period : April 2005 to February 2008
Duties : Quality Systems Efficiency Specialist, responsible for giving QSE training and support to production staff and ensuring QSE standard deployment. Development of quality assurance and control measures, Identify and mentor participants of the process action groups, Generate solutions to non-conformance issues and carry QSE workshops. Support the exchange of best practice amongst the business group , support directly in to quality ‘trouble spot’’.Expert on QSE tools , e.g. quality basics , problem solving tools , convergence plan, variability reduction ,capacity planning, quality wall, poke yoke, statistical process control, measurement system analysis. Support teams in the analysis and interpretation of process performance. Development of quality systems audits.

Name of Company : South African Revenue Service
Position : National Specialist: Continuous Improvement
Period : March 2008 until October 2019
Duties : Identify opportunities across SARS for the achievement of business strategic goals. Develop, implement and support a continuous improvement culture that will deliver and sustain long-term efficiency improvements. Expert on proposed solution designs and Methodology. Conduct current state assessment, monitor and manage performance baseline processes. Develop and implement methodologies to evaluate systems and processes, action plans to address findings and ongoing compliance issues.


Name of Company : Self Employed/Lecture: Production Management Institute
Duties : Consulting

Develop, monitor and maintain Organisational design policy framework and instruments. Provide support in the development of department’s service delivery model. Develop and maintain Organisational and post establishment structure. Provide technical support to development of Enterprise Business Architecture. Document and facilitate the alignment of business processes to support improvement in organisational efficiency and effectiveness. Facilitate the development of Standard Operational Procedure. • Provide technical support to business units on the development, improvement and maintenance of department’s quality service standards. Provide Technical Support to Business Process Reengineering Investigations. Develop and facilitate the implementation of Change management policies and strategies. Coordinate the design of programmes to influence change in organizational behaviour. Coordinate and monitor the implementation of transformation programmes.