1st lesson free
Armel profile and its contact details have been verified by our experts
Armel
- Rate R291
- Response 1h
R291/h
Contact
1st lesson free
- Maths Logic
- Information Technology
Senior IT Service Delivery Leader experienced in leading IT Service Management transformation projects. Learn real-world IT processes (Incident and Problem Management), implemented by global corporati
- Maths Logic
- Information Technology
Lesson location
About Armel
Results-driven IT Service Management & Service Delivery Leader with over 20 years of global experience driving ITIL-based service delivery, governance, and continual improvement. Proven success in managing large IT operations, delivering Incident, Problem, Change, Service Request and Service Level Management and aligning IT services with business objectives. Skilled at stakeholder engagement, SLA/KPI governance, vendor management, and digital transformation. Recognized for building high-performing teams, leading service transitions and optimizing IT processes across Asia, Europe, and the Americas.
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About the lesson
- Primary
- Secondary
- Matric/GCSE
- +9
levels :
Primary
Secondary
Matric/GCSE
AS Level
A Level
BTech
Adult education
Undergraduate
Masters
Doctorate
Other
MBA
- English
Languages in which the lesson is available :
English
With end to end coaching, we will walk through real world use cases to fully appreciate and immerse in Information Technology Infrastructure Library (ITIL). Mentoring will be provided until better understanding of the IT processes and procedures; turning theory into practice.
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Rates
Rate
- R291
Package rates
- 5h: R1455
- 10h: R2910
online
- R291/h
free lesson
The free first lesson with Armel allows you to get to know the tutor and discuss your needs and expectations.
- 1h
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