1st lesson free
Daniel profile and its contact details have been verified by our experts
Daniel
- Rate R493
- Response 1h
R493/h
Contact
1st lesson free
- Information Technology
IT Manager with 30 years of experience teaches problem solving skills and customer service skills.
- Information Technology
Lesson location
About Daniel
I have worked in IT for 30 years. Technology has changed a great deal, but the role of a topic expert in IT remains the same. There will be people who are unfamiliar with a tool they need to use and will need some help to understand how to get best use from it.
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About the lesson
- Primary
- Secondary
- Matric/GCSE
- +7
levels :
Primary
Secondary
Matric/GCSE
AS Level
A Level
BTech
Adult education
Masters
Doctorate
MBA
- English
Languages in which the lesson is available :
English
The hardest part of problem solving is figuring out what problem needs solving. I will help you refine your approach to IT support.
Level 1 support simply follows a script to process tickets. Many of these jobs are/will be replaced by AI. Having the ability to understand the problem is a different skill set.
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Rates
Rate
- R493
Package rates
- 5h: R2465
- 10h: R4930
online
- R493/h
free lesson
The free first lesson with Daniel allows you to get to know the tutor and discuss your needs and expectations.
- 1h
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